Help & Support

How Can We Help You?

Find answers to common questions and learn how to use Assent safely and effectively.

Getting Started

What is Assent?

Assent is a privacy-first mobile app designed for adults (18+) to document mutual consent between partners. It provides a secure, private platform for clear communication and documentation.

How do I create an account?

Download the Assent app from the App Store, tap 'Sign Up', and follow the prompts to create your account. You'll need to verify your email address and set up a secure PIN.

Is Assent free to use?

Yes, Assent is currently free to use. We may introduce premium features in the future, but core consent documentation will always remain free.

Privacy & Security

How is my data protected?

All your data is encrypted end-to-end. We use industry-standard security protocols, and your consent records are stored securely. We never sell or share your personal information with third parties.

Who can see my consent records?

Only you and the person you've connected with can see your shared consent records. Assent staff cannot access your private consent documentation.

Can I delete my data?

Yes, you can delete your account and all associated data at any time from the app settings. This action is permanent and cannot be undone.

Using the App

How do I create a connection?

You can create a connection by scanning your partner's QR code or entering their username. Both parties must be physically present and within proximity to establish a connection.

What is the PIN for?

Your PIN is required to accept connections and perform sensitive actions. This ensures that only you can authorize consent documentation on your account.

Can I withdraw consent?

Yes, consent can be withdrawn at any time. Assent is a documentation tool, not a legal contract. Real-world consent is always revocable, and the app reflects this principle.

What if I forget my PIN?

You can reset your PIN through the 'Forgot PIN' flow in the app. This process requires verification for security purposes.

Important Information

Is Assent a legal contract?

No. Assent is a documentation tool, not a legal contract. It does not replace legal advice and should not be considered legally binding. Always respect boundaries and communicate clearly with your partner.

What are the age requirements?

Assent is strictly for adults 18 years of age or older. By using the app, you confirm that you meet this age requirement.

What if someone is using the app inappropriately?

If you encounter inappropriate behavior or content, please report it immediately to support@safeassent.app. We take violations of our Terms of Service seriously.

Still Need Help?

Can't find what you're looking for? Our support team is here to help.

General Support: support@safeassent.app
Privacy Concerns: privacy@safeassent.app
Legal Inquiries: legal@safeassent.app

Legal Information

Review our legal policies and terms: